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Submit a Support Ticket

PLEASE READ THE FAQ’S BEFORE SUBMITTING A TICKET

Frequently Asked Questions (FAQs)

We accept Visa, Mastercard, American Express, and Discover

Check with your bank or card issuer. There is nothing LiveFrom can do on our end.

Please submit a support ticket using the form to the left immediately. This could affect the delivery of the access code and link to the show.

Your unique access code and link to view the show will be sent via email to the address used to purchase the ticket.  The email will be sent 3 hours in advance of the show start time. 

Yes. Unique access codes will be sent in individual emails to the email address used to purchase the tickets. 

please note: if you may not receive all the emails at one time, we send our tickets out in bunches, so they may not be delivered at the same time. If you do not receive all your access codes within 3 hours of the event (if purchased in advance) please submit a support ticket (using the form to the left).

First, please check your spam/junk mailbox. If you cannot find it, please submit a support ticket (using the form to the left) as soon as possible.

Include your order number and the email address used to purchase the ticket so we can get you the code and link quickly.

You will receive your unique access code and link within 15 minutes of purchase. If you do not receive your ticket within that window, please check your spam/junk mail first and then submit a support ticket (using the form to the left).

Include your order number and email address used to purchase the ticket to help us locate your access code quickly. 

Rebroadcasts are on a show by show basis (Some of our shows provide a rebroadcast period and others are live only)

Visit the show page to see if they will provide the show on-demand for a window following the live event

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